Ms. Riya Roy serves as the primary liaison and Student Relations Executive at Boundless, acting as the vital human link between the student body and the management team. Riya is explicitly responsible for managing student queries, tracking feedback loops, and ensuring that any academic or operational friction points are resolved with extreme promptness and empathy. She maintains a rigorous, organized approach to monitoring student satisfaction levels, conducting regular check-ins, and managing student retention protocols. Her dedicated, student-first mentality ensures that every individual receives personalized support throughout their educational timeline, fostering a highly communicative, positive, and collaborative community culture within the institute.